zoe kratzmann
The ethos of Zoe Kratzmann is to infuse each piece with confidence, ease, and sophistication, aiming to make the wearer feel special and more themselves. After starting her career in fashion at a young age, influenced by her mother who was a sewer and seamstress, Zoe launched her brand in 2005 and has since committed to principles of confidence, versatility, timelessness, and ease. Her designs are not just clothes but opportunities for self-expression and personal care.
What we did
Zoe Kratzmann, a premier luxury brand, approached us with the pressing challenge of upgrading their online retail experience. They were faced with a suboptimal website riddled with various issues - from bugs and slow loading times to frequent errors. Moreover, their customers experienced difficulty in finding their size, which detracted from the desired luxury experience. This presented a major hurdle for the brand, as it was crucial that their online presence reflected the high quality and attention to detail expected from a luxury provider.
key platforms
Part of our solution included integrating cutting-edge technology products such as Gorgias and Status into their tech stack. This not only served to enhance customer experience but also drove revenue growth. By focusing on delivering vital information easily and creating a smoother customer journey, we were able to craft an online platform worthy of the Zoe Kratzmann name. Now, customers can not only find their size with ease but also enjoy a digital experience that mirrors the luxury of the brand.
Result
"10SQ have proven to be such an incredible web agency. They have found the sweet spot often deemed unrealistic of: fast, quality and cost-effective. Their expertise, speed and proactivity, and quality of work is incredible. We will work with this agency long into the future." - Zoe Kratzmann, Founder.
