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Shopify Support

Ready to revolutionise your online store experience?

Our Shopify Support service is here to ensure seamless functionality and optimal performance. Be it troubleshooting, customisation, or integration, our team of experts has the knowledge and dedication to enhance your eCommerce journey. Say goodbye to technical hiccups and let us handle the behind-the-scenes intricacies - your customers (and your peace of mind) will appreciate it! Embrace the future of eCommerce with Shopify and Shopify Plus Support.
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NEed a hand?

Here for you

At 10SQ, we're more than just an agency. We're a team of dedicated experts who are passionate about building long-term partnerships with high-growth brands.

troubleshooting

Our expert team identifies and resolves any technical issues that may arise with your Shopify store, ensuring a smooth and uninterrupted shopping experience for your customers.

Customisation support

We help tailor your online store to match your unique brand identity and requirements, providing personalised solutions that elevate your eCommerce presence.

Seamless integrations

Our specialists assist with the integration of third-party apps, payment gateways, and other essential services, streamlining your store's operations and enhancing its capabilities.

Performance optimisation

We ensure your store loads quickly and smoothly, ensuring you exceed minimum requirements for SEO, and delivering an exceptional user experience that keeps your customers coming back for more.

Integration assistance

Our team seamlessly connects your store with ERP, CRM, and other third-party systems, streamlining your operations and creating a unified eCommerce ecosystem.

Regular maintenance

Our proactive approach to monitoring and updating your store keeps it running efficiently, ensuring optimal performance and the latest features at all times.

Expert advice

We provide guidance on best practices for design, functionality, and user experience, empowering you to make informed decisions for your store's ongoing success.

Scalability support

We provide guidance on best practices for design, functionality, and user experience, empowering you to make informed decisions for your store's ongoing success.
FAq

Common queries

how do I get started?

Getting started on a support retainer with 10SQ is easy, just reach out to our team via the contact form detailing the type of assistance you and the team require, and we will help by recommending the right retainer for you.

Do you offer hourly support?

No, currently we only offer support on a retainer basis. However, if you have a retainer, you can request additional support on months where you need, and where ever possible our team will adapt to assist.

Can i start on a retainer at any time?

Unfortunately we can't always take on board new retainer clients straight away as we need to ensure our team has the capacity to continue upholding the highest standard of support to existing clients prior to taking on board incredible new clients. This means that sometime there might be a waiting period before we can begin providing support.

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Let's bring your brand to the next level