Our Shopify Support service is here to ensure seamless functionality and optimal performance. Be it troubleshooting, customisation, or integration, our team of experts has the knowledge and dedication to enhance your eCommerce journey. Say goodbye to technical hiccups and let us handle the behind-the-scenes intricacies - your customers (and your peace of mind) will appreciate it! Embrace the future of eCommerce with Shopify and Shopify Plus Support.
how do I get started?
Getting started on a support retainer with 10SQ is easy, just reach out to our team via the contact form detailing the type of assistance you and the team require, and we will help by recommending the right retainer for you.
Do you offer hourly support?
No, currently we only offer support on a retainer basis. However, if you have a retainer, you can request additional support on months where you need, and where ever possible our team will adapt to assist.
Can i start on a retainer at any time?
Unfortunately we can't always take on board new retainer clients straight away as we need to ensure our team has the capacity to continue upholding the highest standard of support to existing clients prior to taking on board incredible new clients. This means that sometime there might be a waiting period before we can begin providing support.